Privacy Policy

1. Name of business operator handling personal information

K Arena Management, Ltd.
6-2-14 Minato Mirai, Nishi-ku, Yokohama, Kanagawa 220-8507
Representative Director and President Tsuyoshi Tamura

2.Privacy Policy

K Arena Management Co., Ltd. (hereinafter referred to as the "Company") recognizes the importance of personal information and personal data held by the Company (hereinafter collectively referred to as "Personal Information, etc."), and We respect and comply with laws and social order regarding the protection of personal information, and strive to appropriately handle and protect personal information. This privacy policy (synonymous with personal information protection policy, hereinafter referred to as "this policy") explains how our company handles your personal information, etc.

3. Scope of application

This policy applies to all personal information handled by our company.

4. Purpose of use of personal information, etc.

(1)The purpose of use of personal information, etc. entrusted to us by our customers shall be as disclosed in this article, and we shall not use it for purposes other than those specified by law.

(3)We will not use personal information, etc. in a manner that may encourage or induce illegal or unfair acts.

(4)We will acquire personal information, etc. in a lawful and appropriate manner.

(5)The Company does not acquire special care-required personal information, etc., except in cases specifically stipulated by laws and regulations.

(6)The Company may outsource all or part of the work for the purpose of use specified in paragraph 2 of this Article to other companies. In this case, we will also request the contractor to handle personal information only to the extent necessary to achieve the purpose of use.

5. Safety measures for personal information, etc.

(1)We will make every effort to safely manage and operate our customers' personal information, etc., and will prevent unauthorized access to personal information, etc. from the outside, loss, damage, destruction, falsification, leakage of personal information, etc. We will take reasonable and appropriate safety measures to prevent dangers such as spills.

(2)The Company will appoint a person responsible for personal information management who will handle personal information, etc., and strive to properly manage personal information, etc., and will also establish separate internal regulations regarding information security and ensure that employees are thoroughly aware of them.

(3)We will endeavor to keep personal information, etc. accurate and up-to-date within the scope necessary to achieve the purpose of use set forth in paragraph 2 of the preceding article. We will endeavor to erase it without delay.

(4)In the event of loss, damage, leakage, or unauthorized external leakage of personal information, etc. handled by the Company, the Company will report the leakage, etc., in accordance with laws and regulations.

(5)In the case of the preceding paragraph, the Company will notify the person to the effect that a leak, etc. has occurred based on laws and ordinances.

6. Joint use of personal information, etc.

In order to achieve the purpose of use stipulated in Article 4, Paragraph 2, the Company will jointly use personal information, etc. as follows under appropriate management and safety measures.

(2)Purpose of shared use
As per Article 4, Paragraph 2

(3)Items of shared personal information, etc.
Address, name, phone number (including mobile phone), fax number, e-mail address, work-related information, customer code/ID, nationality, age, gender, birthday, anniversary, SNS account, other requests, inquiries, etc. Behavior and purchase history related to reservations and purchases

(4)Joint use manager
K Arena Management, Ltd.
6-2-14 Minato Mirai, Nishi-ku, Yokohama, Kanagawa 220-8507
Representative Director and President Tsuyoshi Tamura

7. Provision to third parties

(2)The Company encrypts the personal information obtained from customers by hashing it as information that cannot identify a specific individual, uploads the information to advertising media, SNS platforms, etc., and confirms that the information matches. It will be used for methods such as displaying advertisements when

8.Handling of Specific Personal Information, etc.

Except as required by law, the Company will not accept your Individual Number (My Number) as stipulated in the Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures. However, this does not apply to cases where it is required by law or where the customer has already taken measures such as masking to make it illegible.

9. Disclosure, correction, suspension of use, etc. of personal information, etc., and handling of complaints, etc.

(1)Regarding procedures for requesting disclosure of personal information, etc. held by the Company, correction of personal information, etc. in the event that there is a description that differs from the facts, suspension or deletion in the event of a violation of laws and regulations, etc., upon request from the customer. In that case, we will respond without delay in accordance with the procedures set forth in the next article.

(3)In order to safely manage personal information, etc., we take reasonable and appropriate measures to prevent risks such as unauthorized access from the outside, loss, damage, destruction, falsification, leakage, and unauthorized outflow of personal information, etc. We will try to take measures.

(4)Opinions, complaints, inquiries, etc. regarding the handling of personal information, etc. of the Company will also be handled at the contact point and reception hours in Section 2.

10. Disclosure Procedures for Personal Information, etc.

(1)In the disclosure procedure of personal information, etc., the customer must complete all of the necessary items prescribed by the Company specified in the following paragraph, and send it to the contact point in the preceding article by the method selected by the customer, either by electromagnetic means such as e-mail or by mail. It is assumed that a formal request for disclosure has been made by the customer when the necessary information is confirmed and received by the contact point.

(3)Disclosure will be made by the method selected by the customer, either electronically, such as by e-mail, or by mail. Regarding mailing, we will reply to the postal items that have arrived at our company, and for electromagnetic methods, we will reply to the e-mail address received by our computer.

(4)In the case of a proxy application, disclosure cannot be made if the power of proxy cannot be confirmed. In addition, we may contact the person directly to confirm the power of attorney.

(5)Due to the confirmation procedure, it may take a considerable amount of time before disclosure. note that.

(6)If, as a result of the investigation, we do not possess the subject personal information, etc., we will notify you to that effect.

(7)If there is a risk of harming the life, body, property or other rights and interests of the person or a third party, if it interferes with the proper operation of our business, or if it violates laws and regulations, all or part of Disclosure.

(8)If the customer chooses to send by mail, the disclosure will be made by mail or in writing. In principle, the person himself/herself will be the recipient, and the personal information will be mailed to the address indicated on the resident card by personal limited receipt mail (special type). Even if the entrusted agent is the applicant, the person to be disclosed will be mailed to the address stated in the resident record as the recipient, and if the legal representative is the applicant, the legal representative will be the recipient It will be mailed to the address provided.

(9)In the case of the preceding paragraph, the telephone number of the recipient will be written on the envelope to be mailed. To receive mail, the post office contacts the recipient, and after verifying the identity of the recipient, the mail can be received at the recipient's address or at the post office.

(10)The personal information provided in this disclosure procedure will be used only to the extent necessary for the disclosure procedure, such as identity verification, collation with retained personal information, etc., and communication with the applicant or the applicant (agent).

(11)The necessary items stipulated in paragraph 2 of this article will not be returned for any reason.

11. Revision of Personal Information Protection Policy

This policy will be reviewed and revised as appropriate in order to meet legal requirements and further improve personal information protection. The latest information will be posted on our website.

12. Cookies

(1)We will strive to properly handle and protect cookie information.

(2)A cookie is a small piece of text data that is sent from a web server to your computer or mobile device (hereinafter collectively referred to as "device") browser and stored in the device's storage. Cookies are widely used to make websites work or to work more efficiently.